Permanent lighting repair & replacement

Honestly: usually not, and neither can anyone else outside that brand's own dealer network — every system in this category uses proprietary parts that only its own dealers can order. What we can do is tell you the truth about what you have. Most failures trace to a short list — a surge-killed power supply, firmware that won't reconnect after an outage, a failed splice, water intrusion — and an honest assessment identifies which. If the fix is available through the original brand's channel, we'll point you there rather than sell you something. If the system can't be saved, replacement is the straight answer, and we'll quote it at our published rates with removal included.

You have three, and we'll walk you through all of them. First, check whether the manufacturer will support you directly — some will ship warranty parts to homeowners even when the installing dealer is gone, and we can point you to the right contact. Second, if the system is fundamentally sound, a diagnosis visit tells you what a fix would take and whether parts are obtainable. Third, if the system is failing and unsupported, replacement with a system backed by a local company — one whose owners you can name — is usually the honest answer. This situation is more common than people think: permanent lighting is sold by dealer networks, and when a dealer folds, their customers inherit the problem.

Usually not across brands — and anyone who says otherwise is guessing with your money. Permanent lighting systems are proprietary end to end: the controller, the data signal, the connectors, and the fixtures are designed to work only with each other, so a new brand's controller won't run an old brand's lights. Within the same brand, a dealer for that brand can often swap a component. Across brands, the realistic options are repair through the original brand's channel or full replacement. We'll tell you which applies to your roofline before anything is ordered.

If the idea worked for you — lights on the house year-round, controlled from your phone — but the hardware didn't survive Minnesota, then yes, that's exactly what the professional version is for. Adhesive-mounted kits fail here for a predictable reason: tape that grips in July lets go in January. A professional system is screwed into the fascia in a color-matched aluminum track, carries a multi-year warranty instead of a 12-month one, and comes with someone local to call. We remove the old strips as part of the install — they have to come down anyway.

The same as our published install pricing — $34–$36 per linear foot installed, most homes $6,000–$8,500 — and removal and disposal of the old system is part of the job, not a line item. If your existing system turns out to be repairable through its own brand's channel for less, we'll say so and point you there. We'd rather be the company that told you the truth than the one that sold you a roofline you didn't need.